Great team at Bytek!
Very happy with the entire process from the initial greeting to the low pressure honest approach from end to end. Derrik Francoeur especially, is singularly recommended.EDITHad to replace my vehicle two years later due to a major collision, and Dilhan Mendis continued my positive experience with Bytek. I made it clear to not apply any pressure and the sale was his. He respected that, and I'm now driving my new 2018 golf wagon from Bytek.
I recently went to Bytek to buy out the lease on my VW and was treated openly, honestly and fairly.
I switched VW dealerships from Outaouais to Bytek, even though Bytek is 30 minutes farther away, and this was the best move ever. Like night and day. The service at Bytek is excellent. Extra kudos to Derrik Francoeur for his engaging approach and no-nonsense conversations. I've been a hardcore VW fanatic ever since I started driving 21 years ago and almost switched brands after having terrible experiences at the Hull dealerships, but Derrik was awesome and made it very clear and obvious within minutes that this was an isolated dealership situation. Go to Bytek. You won't regret it. They listen carefully and treat you like you deserve. I'm a very happy Golf R driver now thanks to them.Only reason this isn't 5 star is their poor (absent?) French service. This is an officially bilingual town guys. And your can serve my family, neither over the phone or in person, that's too bad.
Just went in to look at the new e-golf. They had no more allocated to their dealer but JD was very honest and helpful. We aren't ready for a new car, but got a good idea of what we want and when we might be able to get it.
My recent experience with the dealership showed once again that Bytek takes a friendly, informative and no-nonsense approach to selling/leasing vehicles. In stark contrast to many of its competitors, Bytek did not engage in the "nickel and dime" tactics that quickly weary a consumer looking for a new vehicle. Dealing with Bytek has always been a positive experience as this is the third occasion on which I have struck a deal with them. Kris Peshev, the sales consultant, and Rebecca Nickerson, the business manager, were excellent in answering my questions and handling the arrangements to effect the transaction. Andrew Crowe, the General Sales Manager, was very approachable and responded to any concerns that I had in a helpful and ultimately successful fashion. If all things remain equal, I have no doubt that I shall return to Bytek for my next vehicle.
We were very pleased with Dilhan Mendis at Bytek. A previous experience at another car dealerships involved a lot of time consuming haggling, disorganization on pickup day, and generally, long delays. Dilhan, and Bytek, made it breezy and they were both fair and efficient in their processes. This was meaningful to us.
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